After quite the shaky start due to variously distributed DLC exclusives and the cancellation of the Batmobile Edition release of the game, another setback has hit Warner Bros. Interactive Entertainment, DC Entertainment, and Rocksteady Studios’ coup de grace entry in the Batman Arkham series that is “Batman: Arkham Knight”, and it’s a major one in the form of the PC version of the game being very buggy and glitchy, which required Warner Bros. to suspend sales of the game immediately.
After the game was released for Playstation 4, Xbox One, and PC last June 23, several PC users began reporting several inconsistencies in that version of the game, including audio glitches and frame-rate drops. As a result, Rocksteady Studios has pulled the game from Steam, and those who pre-ordered and bought the game already are entitled to a full refund thanks to the service’s new policy.
A statement was released by Warner Bros. on the official Batman Arkham forums to address the concerns:
Dear Batman: Arkham Knight PC owners,
We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards. We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.
Thank you to those players who have already given valuable feedback. We are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support (support.wbgames.com). If you purchased your copy of the game and are not satisfied with your experience, then we ask for your patience while these issues are resolved. If desired, you can request a refund at help.steampowered.com (Steam refund policies can be found here: http://store.steampowered.com/steam_refunds) or the retail location where you purchased the game.
The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played.
And there you have it. Those who are part of the PC Master Race will certainly be disappointed at this point.