ASUS announces 4A Qualty and Service warranty package

ASUS recently launched its enhanced warranty package for ASUS, ROG, and ASUS Business products.

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ASUS Philippines recently launched the ASUS 4A Quality & Service warranty package that promises enhanced after-sales support for users of ASUS, ROG, and ASUS Business products.

It’s called the 4A Quality & Service warranty because ASUS focused on four core ideals that promise to give a comprehensive package for new ASUS laptop buyers.

According to ASUS, these 4 As are:

  • Assured Quality – Get unrivaled quality and durability with US military-grade certified laptops backed up by expertly-trained ASUS Service Technicians for after-sales support.
  • Always-on Support – Users can get support whenever they need it, with the built-in MyASUS app via ASUS and ROG social media channels, email, Live Agent Chat support, or ASUS’ dedicated call center.
  • All-around Coverage – ASUS devices are protected around the world, with 100+ directly managed Authorized Service Centers in 63 cities nationwide and a global network of service centers that provide International Notebook Warranty services.
  • Added-value Experience – Enjoy complete peace of mind with a dedicated ASUS account support portal and Perfect Warranty, which safeguards ASUS laptops against accidental damage.

Of course, these are just the guiding principles, so what about the actual inclusions of the new warranty? Well, all ASUS TUF Gaming, ROG laptops, and ROG Ally now come with a standard 2-Year International Warranty, while premium phones such as the ROG Phone series, come with a standard 1-Year Local Warranty.

ASUS, TUF Gaming, and ROG laptops also include Perfect Warranty which features one-time coverage for customer-induced damage such as accidental drop, accidental breakage, liquid spill, and electrical surges. This is available for one year from the date of purchase.

Meanwhile, ASUS ExpertBook laptops are covered with a standard 3-year International Warranty. Then, ASUS ExpertPC, Consumer Desktops, and All-in-One PCs are covered with a standard 3-year Local Warranty.

During the Standard Warranty period, ASUS also has a one-time comprehensive 9-step Preventive Maintenance service available for ASUS, TUF Gaming, ROG laptops, ROG Ally, and ExpertBook devices.

For extra peace of mind, ASUS also has the following paid warranty packages:

  • 1-Year International / Local Warranty Extension – Users can protect their investments longer with additional warranty extension
  • ASUS Perfect Warranty Plus (local accidental damage protection) – Keep new ASUS devices safe and protected from accidental damage with additional 1-Year Perfect Warranty coverage.
  • HDD/SSD Retention – Storage on ASUS devices are safeguarded with unlimited free labor and replacement of defective HDD/SSD, and an option to retain the defective HDD/SSD for third party data recovery or secure storage.
  • Carry-in to On-site Upgrade – Hassle-free warranty service straight to ASUS users’ doorsteps by upgrading to On-Site service support.
  • Battery Service Package – Extended local warranty for ASUS devices’ batteries with one-time battery replacement per year in the event of battery failure.

For more info, visit the ASUS 4A Quality and Service website.