Buying stuff online is easier than ever! Gone are the days when you have to brave traffic and suffer through over-eager store clerks. Now, you don’t even have to talk to anyone to buy stuff(perfect for anti-social people like myself); but if you do need some assistance, some online stores have chatbots to help.

Local e-commerce site Argomall is one such store, as it offers a helpful chatbot for customer support needs. Don’t just take our word for it though, as US-based website Sumo.com declared Argomall’s chatbot as one of the best, beating out brands such as Lego and Bot Burger.

 

Chatbots aren’t only helpful for the introverts among us, it also benefits almost every customer. With a chatbot solution, customers don’t have to wait long times during peak hours to talk to a customer support agent. This leads to a better online shopping experience.

 

According to Sumo, “Argomall’s bot has become an important sales and customer service tool for the company and generated a 23x increase in ROI in the first few months after its launch.” Karel Holub, chief argonaut of Argomall says, “we are honored about this recognition from Sumo.com and very ecstatic over the convenience that this brings to our beloved customers.”

Argomall.com was launched in November 2015, to deliver quick, efficient, and simple solutions to the discerning Filipino tech shopper.